Local Support from Key Business Solutions Ltd.
Get the support you need to get your new software up and running.
British Columbia’s Construction Software Experts
Not only do you have the full support of Viewpoint, you have local support if you ever require an on-site visit.
Backed by Excellence
KBS is proud to partner with Viewpoint, a company that began almost 35 years ago, who believe in supporting customers from implementation throughout the life of their business. This dedicated support has helped us to maintain happy customers for life. By providing you with exceptional customer and support services, KBS and Viewpoint make switching to Spectrum® Accounting Software one of the best operational decisions you can make for your business.
KBS is also proud to partner with BambooHR, a company that began providing quality HR Management Software in 2008. BambooHR believes in providing customers with detailed help guides aswell as interactive guides to walk clients through most software questions. A dedicated support support team is also available to assist customers throguhout the implementation and help get the system running in a matter of weeks.
Once you are up and running, you can expect fast, effective, and expert live support from Viewpoint’s team of Customer Support Representatives. Viewpoint is dedicated to providing the highest quality support that includes making sure that you are able to speak to a live representative Monday to Friday from 5am to 5pm (PST).
Viewpoint also supports your employee training needs to make sure that you are leveraging the full potential of the Spectrum® construction software applications.
Once you are up and running, you have access to a wide range of help guides, videos, and webinars to help you stay informed on the product and every feature within. If you can’t find what you are looking for in the help desk, you can contact a BambooHR Hero Monday to Friday from 6am to 6pm (MST).
- Software implementation and planning
- On-site training
- Remote Web-ex training
- Training materials
- “Go Live” planning
- Custom Reporting
- Business procedure planning
- Technical support and troubleshooting